christmas-tree22The Snowflake office will be closed on the following dates over the Christmas and New Year period:

  • December 26th (UK public holiday)
  • December 27th (UK public holiday)
  • January 2nd (UK public holiday)

As a result there will be no first line support available on these days. If you need to get in touch, please send us an email and we will get back to you during office hours.

You can get in touch with us via:

  • GO Loader and GO Publisher support: support@snowflakesoftware.com
  • Laminar Data Support: support@laminardata.aero
  • The Snowflake Customer Portal: http://support.snowflakesoftware.com

Normal Support hours: Mon – Fri 9:00am – 5:00pm (GMT)